All consultations are by appointment

Please call 62438611 or Book Appointment Online Here

In an emergency, if there is any delay in contacting Reception, please Dial 000 for the Tasmanian Ambulance Service.

Every effort will be made to accommodate your preference but emergencies are given priority and may cause occasional delays. Extended appointments are required for more complex matters, health checks, insurance, driving and employment medicals and counselling. Please inform our reception staff if you need extra time with your doctor so that a longer appointment can be arranged.

Please advise us in good time if you are unable to keep your appointment or need an interpreter.

Home Visits
Home visits may be possible in special circumstances by arrangement with your doctor.

Telephone Calls
Where appropriate and by special arrangement with reception staff your doctor may be able to take your phone call.

Fees and Billing Arrangements

Fee Discount Rebate
Level A brief 5 minutes  $40.00 $35.00 $17.20
Level B standard 15 minutes $81.00 $71.00 $37.60
Level C long 20-30 minutes $148.00 $138.00 $72.80
Level D prolonged >40 minutes $225.00 $215.00 $107.15

This is a private clinic and all medical fees are payable at the time of consultation.

Concessions may be available for children and pensioners by arrangement with your doctor. Fees may be paid by cash, Eftpos and most credit cards. We also offer the new Tyro system where the Medicare rebate is deposited into your bank account. For information regarding out of pocket expenses please check with reception staff.

Medicare Safety Net benefits

Patients are strongly encouraged to register their family for Medicare Safety Net benefits where higher rebates may be available and can significantly reduce out of pocket expenses. (Medicare Website)

Privacy
Your medical record is a confidential document with the Clinic,  maintaining security of personal health information at all times, ensuring that this information is only available to authorised members of staff.
The practice complies with the privacy act and a copy of our privacy policy is available in all waiting rooms.

Recall and reminder system
Doctors provide a recall system which enables staff to make an appointment should your doctor consider it necessary for you to see them. Recall notices offering you preventative health services are also issued when appropriate.

The practice routinely sends SMS appointment reminders to patients with longer appointments – if you do not wish to have reminders sent please notify reception staff.

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